If you have any other queries that are not answered below, or in the specific pages across the website, you can send your query to info@raceretro.com
Please note the below FAQs are subject to change.
General Questions
Q: When is the show?
A: The show runs for three days, Friday to Sunday, and will next take place 23-25 February 2024.
Q: What are the show opening times?
A: Friday 9.30am – 5.30pm
Saturday 9.30am – 5.30pm
Sunday 9.30am – 4.30pm
Q: Can children come to the show?
A: Yes. The show is an event for all the family and welcomes all ages. All visitors must have a ticket. Children over 5 must purchase a ticket. Children under 5 can enter the show for free but must be included when booking to receive a ticket. Anyone under the age of 16 must be accompanied by an adult.
Q: Are dogs allowed at the show?
A: Unfortunately no dogs are allowed entry at the show, other than assistance dogs.
Q: Is there a charge to look around the Iconic Auctioneers Saleroom?
A: Yes. In addition to your show entry ticket, you will need to purchase an auction catalogue to enter the auction. The cost of a catalogue is £20 and admits 2 people. Find out more about the auction here.
Q: What day is the outdoor Live Rally Stage in action?
A: The Live Rally Stage, hosted by Rallying with Group B, operates on the Saturday and Sunday of the show.
Q: How do I book a Rally passenger ride?
A: Passenger rides are only available on the Saturday and Sunday of the show when the Live Rally Stage is operating. These cannot be booked in advance and are available on a first-come first-served basis on the day. You will experience approximately two laps of the rally stage and the cost is £30.00. Simply head to the Rallying with Group B stand at the show to book your slot.
Tickets & Booking Queries
Q: When will tickets be on sale?
A: Tickets are available to purchase online from around five months prior to the show. Full details can be found on the Ticket Information page.
Q: How much are tickets?
A: There are a range of ticket options available. Full details can be found on the Ticket Information page.
To save time and money we would recommend booking your tickets in advance.
Q: Can I buy tickets over the phone?
A: The ticket hotline is currently unavailable due to the office safety measures in place at our ticket sellers. Tickets can be brought online.
Q. I'm having issues with my booking. Who should I contact?
A. For any questions regarding your ticket purchase, either during booking or afterwards please contact See Tickets, our ticketing agent. They can be contacted using their Customer Service Portal. Full details can be found on the Ticket Information page.
Q: Can I buy tickets on the door at the show?
A: Yes, tickets are available to be purchased on the door, however, to save you time and money buying in advance is more convenient and offers better prices. Full details can be found on the Ticket Information page.
Q: Can I just show my ticket on my phone?
A: We can scan your ticket directly from your phone.
Q: Can I book a ticket for my carer?
A: Yes, if you have a disability that restricts your ability to attend the show on your own, to the extent where a helper is needed, then a carer is admitted free of charge. Full details on arranging their ticket can be found on the Ticket Information page.
Accessibility
Q: Is there a separate entrance for disabled visitors?
A: Disabled visitors can enter the site through Gate 1 and must have their disabled badge in order to gain access to designated disabled parking (disabled parking is subject to availability).
Q: Is there disabled parking available on site?
A: A specific car park has also been designated for disabled visitors who may use it free of charge subject to display of their blue disabled parking permits via the public car park.
Q: Will there be interpreters for the deaf and hard of hearing?
A: We are unable to provide interpreter services this year.
Q: Is there access for caravans/motorhomes?
A: There is limited hardstanding for motorhomes as this would need to be prioritised for event parking. Please contact Stoneleigh Park Lodge directly to make bookings, telephone number: +44 (0)247 669 0123.
Travel & Venue
Q: What parking is available on site?
A: We have 3,000 free parking spaces available located a short walk from the halls of the show. We also have a two-tiered level of VIP parking available to book only in advance. For more information on parking options, please visit the plan your visit page.
A specific car park has also been designated for disabled visitors who may use it free of charge subject to display of their blue disabled parking permits via the public car park.
Q: Where can I eat?
A: There are food outlets around the halls at the show serving delicious food (prices vary accordingly).
Q: Can I bring my own lunch?
A: Yes, there are dedicated seating areas around the venue. There's no problem leaving the halls to eat your lunch - you'll get your hand stamped on exit allowing you back in!
Q: Is there accommodation near to the venue?
A: For help in finding accommodation in the area, please visit our plan your visit page where HotelMap (our official accommodation provider) will be able to help find and book hotels near Stoneleigh Park at discounted rates.
To book accommodation at The Stoneleigh Park Lodge, located on the show ground, please visit their website.
Q: Are there cash machines on site?
A: There are no cash machines on-site. Some exhibitors will take card payments, but it is advisable to come with some cash.
Exhibitors - Important Scam Warning
Exhibitors are being targeted by companies claiming to be, or work with, event organisers. They use existing event branding and may appear genuine. In the past this has included directories and hotel bookings but companies are now also claiming they can sell visitor data from events. This is not the case.
Visitor Data:
Scammers may try to persuade exhibitors to ‘buy’ attendee lists. Please be assured we never share our data with any third parties and never will. The only way to reach the Classic Motor Show audience is by including a promotion or offer in our Motor Events Offers email or by having a story featured in our show newsletters.
Show Guide:
There are a number of companies that contact exhibitors claiming to be the official show guide provider. They then use a number of fraudulent means to extract payment for entries in these guides. Our show guide production is currently under review but when finalised exhibitors will be contacted from the show email address info@necclassicmotorshow.com to advise them of the suppliers details and how they can include their details. Exhibitor listings will only be collected via the event website Ezone.
